Privacy Policy
ANTONFANS is committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
Who We Are
ANTONFANS (hereinafter referred to as "we," "us," or "our") is a professional industrial and commercial fan manufacturer established in 2008, headquartered in Guangdong, China. We design, manufacture, and export a comprehensive range of industrial fans, commercial ventilation products, and air-circulation solutions to customers in over 60 countries worldwide.
This Privacy Policy applies to all personal data collected through our website (antonfans.com), inquiry forms, email communications, trade show interactions, and any other means through which you engage with ANTONFANS.
We are committed to processing your personal data in compliance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable, and other relevant regional data protection regulations.
Information We Collect
We collect information in the following categories:
Information You Provide Directly
- Full name and job title
- Company name and business address
- Email address and telephone number
- Country and region of operation
- Product inquiry details, specifications, and quantity requirements
- Any other information you voluntarily include in messages or forms
Information Collected Automatically
- IP address and approximate geographic location
- Browser type, version, and operating system
- Pages visited, time spent, and navigation paths
- Referring website or search engine query
- Device identifiers and screen resolution
Information from Third Parties
- Business contact information from trade directories or industry events
- Public professional profiles (e.g., LinkedIn) when you initiate contact
- Analytics and advertising platform data (in aggregated or pseudonymous form)
How We Use Your Information
We use the information we collect for the following purposes:
Responding to Inquiries
Process and respond to your product inquiries, quote requests, and technical questions.
Order Fulfillment
Process orders, manage shipping logistics, and coordinate OEM/ODM customization requirements.
Business Communication
Send product updates, new model announcements, and relevant industry information to existing business contacts.
Website Improvement
Analyze website usage patterns to improve content, navigation, and user experience.
Legal Compliance
Meet our legal obligations, including export control regulations, customs documentation, and tax requirements.
Fraud Prevention
Detect, prevent, and address fraudulent transactions, security incidents, and other harmful activities.
Legal Basis for Processing
Where GDPR or similar regulations apply, we process your personal data under the following legal bases:
Processing is necessary to fulfill a contract with you or to take pre-contractual steps at your request (e.g., processing your product inquiry or order).
You have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
Processing is necessary for our legitimate business interests, such as improving our website, maintaining business relationships, and communicating with existing customers, provided these interests are not overridden by your rights.
Processing is necessary to comply with applicable legal obligations, including export regulations, tax laws, and customs requirements.
Third-Party Services
We use the following third-party services that may collect or process data on our behalf. Each service operates under its own privacy policy.
Google Analytics
Website traffic analysis and visitor behavior tracking. Data is anonymized and processed in aggregate. We have enabled IP anonymization.
WordPress & Hosting Provider
Our website is powered by WordPress. Server logs may capture IP addresses and request data for security and performance monitoring purposes.
Email Service Provider
We use professional email services to send and receive business correspondence. Email content and metadata may be stored on secure servers.
Contact Form Plugins
Form submissions submitted through our website contact forms are stored securely and transmitted to our internal CRM or email system.
We do not sell or rent your personal data to any third party. We only share data with service providers as necessary to operate our business and as described in this policy.
Data Sharing & Disclosure
We may share your personal information in the following limited circumstances:
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Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, managing logistics, or providing customer support. These parties are contractually obligated to keep your data confidential.
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Legal Requirements: When required by applicable law, court order, or government authority, or to protect the rights, property, and safety of ANTONFANS, our customers, or others.
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Business Transfers: In connection with any merger, acquisition, or sale of company assets, your data may be transferred as part of the transaction, subject to equivalent privacy protections.
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With Your Consent: For any other purpose with your explicit prior consent.
We never sell your personal data. Your information is not sold, traded, or rented to third parties for their own marketing purposes under any circumstances.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
Transaction & Business Records
Order records, invoices, contracts, and related correspondence are retained for a minimum of 7 years to comply with accounting, tax, and export regulations.
Inquiry & Prospect Data
Contact details and inquiry records from prospective customers who did not place an order are retained for up to 3 years from the date of last contact.
Website Analytics Data
Anonymized website usage data collected via analytics tools is retained for up to 26 months per standard analytics platform configurations.
When personal data is no longer required, we securely delete or anonymize it in accordance with our internal data management procedures.
Your Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
Right of Access
Request a copy of the personal data we hold about you and information about how it is processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you.
Right to Erasure
Request deletion of your personal data where there is no compelling reason for its continued processing ("right to be forgotten").
Right to Restriction
Request that we restrict the processing of your data in certain circumstances, for example while we verify its accuracy.
Right to Portability
Receive your personal data in a structured, machine-readable format and request its transfer to another controller.
Right to Object
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of processing carried out prior to withdrawal. To unsubscribe from marketing emails, use the unsubscribe link in any email or contact us directly.
To exercise any of these rights, please contact us using the details in Section 12. We will respond to your request within 30 days. We may need to verify your identity before processing your request.
Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction.
SSL Encryption
All data transmitted via our website is encrypted using TLS/SSL protocols.
Access Controls
Access to personal data is restricted to authorized personnel who need it to perform their duties.
Regular Audits
We regularly review our data handling practices and security measures to ensure ongoing compliance.
While we take all reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. In the event of a data breach that affects your rights and freedoms, we will notify you and relevant authorities as required by applicable law.
International Data Transfers
ANTONFANS is headquartered in Guangdong, China. As a global manufacturer serving customers in over 60 countries, your personal data may be transferred to, stored in, and processed in countries other than your own, including China and other countries where our service providers operate.
These countries may have data protection laws that differ from those in your country. When we transfer personal data internationally, we take appropriate safeguards to ensure that your data receives an adequate level of protection, including:
- Using standard contractual clauses approved by relevant data protection authorities
- Ensuring recipient countries provide an adequate level of data protection
- Obtaining your explicit consent where required for specific transfers
- Implementing appropriate technical and organizational security measures
By submitting your personal data to us, you acknowledge that your data may be processed in countries outside your own. If you have concerns about international data transfers, please contact us.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data, please contact our data privacy team:
Company
ANTONFANS
Address
Guangdong, China
Response Time
Within 3 business days
If you are located in the European Economic Area and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.